Matt Ring
I help B2B revenue teams turn their customer base into a predictable growth engine and improve NRR
Structured post-sale systems that drive upsell, expansion, and customer retention.
I help businesses to identify growth opportunities within their existing customer base and implement the operational and capability changes needed to capture them predictably.
I work with Founders, CROs and their leadership teams in Onboarding, CS and AM to improve the post-sale side of GTM.
My experience comes from working in frontline commercial roles during high growth phases at Meta and Deliveroo. I am an operator by trade, not a consultant.
Services
Growth may have slowed and CAC is rising, NRR is not where it needs to be, you've got a big renewal cohort coming up, or you lost another big customer recently. Maybe you want a point of view on team structure, roles and responsibilities between Sales & CS, or incentives. An obligation free discussion with no hard sell from me.
A review of your current post-sale set up, to include: - Team structure and cross functional ways of working - Identify the opportunity & approach needed to upsell, renew or retain - Operational quick wins you can start right away
For post-sale leaders running a CS or AM team, or VP/C-level individuals responsible for what happens after the contract is signed. A confidential session to discuss anything on your mind.
