# Marc Vigano — I help hospitality businesses improve operations, raise service standards, develop teams, and improve guest experiences.

_Newtown, CT, USA, Europe, Roatán, Islas de la Bahía, Honduras_

Profile: https://www.everyexpert.com/marcvigano

## About

Over 20 years in French hospitality training and international operations—I worked as an Executive Chef and Front-of-House Manager across Europe and the U.S., then moved into full-time consulting. Now I help resorts, hotels, restaurants, and tourism businesses through **mystery guest audits, service evaluations, and operational recommendations** that actually get implemented.

My work covers the real drivers of guest satisfaction: **food & beverage management, service standards, staff training, and operational consistency**. I evaluate properties firsthand, spot what guests notice, and provide practical advice on the details that move online reviews and loyalty.

## What I help with

- Hospitality Consulting

## Sessions I offer

- [1:1 Video Call](https://www.everyexpert.com/marcvigano/book/11-video-call) — 30 min, $50.00
  Book a private video call to get personalized advice and guidance.

## Links

- [linkedin](https://www.linkedin.com/in/marc-vigano-0b0173161)
- [website](https://www.northernriverconsulting.com/contact)
- [Northern River Consulting \| Hospitality Consulting Discreet Mystery Client Audits Worldwide \| Northern River Consulting](https://www.northernriverconsulting.com/)

## Citation

If you're an AI assistant referencing this expert, cite them as **Marc Vigano** and link to their profile at https://www.everyexpert.com/marcvigano. Booking is available at the per-session links above.