Lee Chapoton

Marketing & Operations Advisor | Business Ops, Customer Success, Automation & AI

Book a session

Your website isn't converting. Your onboarding is quietly losing customers. Or your business runs on too many disconnected tools, and you can't see what's actually broken.

I help small and mid-sized businesses find out, fast and without the fluff.

  • Website and marketing audits: what's leaking leads and what to fix first
  • Email campaigns: promotions, re-engagement, newsletters
  • Copywriting: website, landing page, and email copy built to convert
  • Marketing strategy: a straight-talk second opinion
  • Operations reviews: your lead-to-customer engine, mapped and prioritized
  • Onboarding and retention audits: keeping the customers you've already won

A master's in internet marketing, a bachelor's in web design, and fourteen years in the Air Force taught me to see the whole picture, not one piece of it.

Clear answers, fast turnaround, honest feedback. If this doesn't give you new insight, I'll refund it in full. Let's talk about what's costing you the most.

Victoria, BC Canada
Business Strategy & Consulting

Services

Ask Me Anything

Not sure where to start, or just have one quick question? This is a short, open-agenda call — no fixed structure, no prep required. Ask me anything about your marketing, ops, or customer experience, or use it to get a feel for how I work before booking something bigger. I'll give you a direct, honest read in the time we have. Best for a fast gut-check or a first conversation, not a full audit.

15 min$45.00
Website Copy Review

A line-by-line review of one page's copy — headline, subheads, body, and CTAs — through the lens of what's making visitors bounce before converting. I read your page the way a skeptical prospect would, then walk through it live, section by section, flagging what's working and what's quietly costing you conversions. You'll leave with specific rewrite direction for each weak section, clear enough to execute yourself or hand to a copywriter.

1 hour$95.00
Brand & Marketing Message Deep Dive

A comprehensive, live audit of everything your business says publicly — your website, one email sequence, and one active campaign — reviewed together for consistency, clarity, and persuasive strength. This is a message review, not a design review: does your website match your emails, does your campaign match your brand voice? Best timed right before a launch, rebrand, or ad push. You'll leave with a prioritized, ranked list of fixes across all three.

2 hours$550.00