I'm a User Experience (UX) Strategy Advisor who helps small businesses make smarter website decisions.
I believe the best solutions come from understanding your customers, reducing friction, and solving the right problems before making changes.
Services
Have a question about your website? Send me one specific UX question and I'll give you my expert perspective on what may be getting in the way and what I'd look at first.
Let’s get to know each other! This is a quick, informal 15-minute conversation where I’d love to learn a little about you, what you do, and what you’re working on. I’ll also share a little about myself and how I may be able to help. No preparation needed — just come as you are!
This one-hour session is for small business owners seeking strategic guidance before making website changes. We'll talk through your goals, customer experience challenges, and priorities so you can make more informed decisions about your website. This is a focused strategy conversation, not a formal UX audit or redesign.
Reviews
Paul Elliston
Verified
“Truly appreciate the conversation I had with Laura. She was able to provide some great insights and actionable suggestions that I will be following up on! Thanks Laura :)”