Keith Oberlin

I've spent my career helping large organizations—from Fortune 500 companies like Pfizer and Ford Foundation to healthcare systems and the U.S. Navy—tackle the messy intersection of technology, knowledge management, and how people actually work. I work with knowledge capture, information systems, learning design, and change management to reduce friction in how teams adopt new tools and share what they know.

My work spans knowledge ecosystems, digital workplaces, e-discovery, records management, and learning programs. I've supported thousands of users through major system transformations, rebuilt customer support experiences for millions, and designed solutions that save organizations millions in operational costs. Whether it's making complex systems usable, unlocking organizational knowledge, or modernizing how people collaborate and decide, I focus on what actually works in practice.