I help businesses make their websites and software easier to use, so customers and staff can get things done.
I’m a UX and product designer with over 15 years of experience helping businesses make websites and software easier to use. I’ve worked on everything from small business websites to complex applications used by banking and insurance teams.
If you’re unsure why customers struggle with your website, need a second opinion on a design, or want to simplify a process for your staff, I can help you identify what’s getting in the way and decide what to improve first.
My background in design and front-end development means I can also help you work through what’s practical to build, whether you’re working directly with a developer or have a full product team.
Stuck on a design decision or wondering whether something could be easier to use? Bring one specific question about your website, app, or internal tool, and we’ll work through it together. This session is ideal for getting a second opinion on a screen, comparing a couple of approaches, or figuring out your next step. You’ll leave with practical advice and a clearer direction. For a broader review of several pages or an entire process, book a longer session.
Not sure what’s making your website or app difficult to use? We’ll walk through a few key pages or one important task together, identify confusing steps, and discuss practical improvements. Bring a live website, app, or design in progress, along with the main problem you want to solve. You’ll leave with clear priorities for what to improve first. This is a focused live review. Detailed audits, written reports, and design work can be scoped separately.
Have a process that feels more complicated than it should, or a product idea you’re not sure how to move forward? We’ll work through one key workflow or feature together and identify a practical path ahead. We’ll discuss who it’s for, what they need to accomplish, and where things get confusing. From there, we’ll explore ways to simplify the experience and decide what to build, improve, or test first. Bring your ideas, sketches, existing software, or a description of how things work today. You