I help leaders turn "we need a training" into on-the-job changes that solve the business problem behind it
When someone says "we need a training for this," there's almost always a business problem underneath it: new hires taking too long to get up to speed, inconsistent customer service, a new process nobody follows. I help you find that problem, pin down what people need to do differently on the job to solve it, and plan training solutions to bridge that gap.
I currently lead learning and development at a regional home furnishings retailer, supporting about 2,200 employees. My work ranges from manager-led sales training to company-wide software certifications, and everything in between.
In a session, we'll take your training request and leave with three things: the business problem it's really about, the specific on-the-job changes that would solve it, and your next step.
Book a private video call to get personalized advice and guidance on how to take your training request and turn it into 3 things: the business problem it's really about, the specific on-the-job changes that would solve it, and the training that would help bridge that gap.