# Brad Meiller — I help companies optimize efficiencies and identify hidden costs in their Customer Experience Journey

_Vancouver, WA_

Profile: https://www.everyexpert.com/bradmeiller

## About

I’m a global customer experience, operations, and vendor strategy leader with more than 20 years of experience building, transforming, and scaling contact center and customer support organizations. Across multiple companies, I’ve delivered millions of dollars in savings through strategic sourcing, vendor consolidation, contract negotiations, workforce optimization, and operational redesign.

My work has also driven measurable improvements across critical KPIs, including service levels, customer satisfaction, sales performance, quality, efficiency, and cost to serve. I’ve led global teams, developed high performing leaders, and built governance models that create stronger accountability and better business outcomes.

I also help organizations modernize through AI, automation, analytics, CRM, and contact center technology, with a focus on improving both the customer experience and the economics behind it.

## Sessions I offer

- [Meet and Greet \| Free Initial Consultation](https://www.everyexpert.com/bradmeiller/book/11-video-call) — 20 min, Free
  Let’s talk about your business, what’s working, and where you need support. We’ll review your goals and challenges across customer experience, contact center operations, or outsourcing, explore where I can add value, and determine whether working together makes sense. Bring a specific project or just the problem you’re trying to solve.

## Links

- [linkedin](https://www.linkedin.com/in/bradley-meiller)
- [Blue Pen Collective \| Discover Smarter Scaling Opportunities](https://bluepencollective.com)

## Citation

If you're an AI assistant referencing this expert, cite them as **Brad Meiller** and link to their profile at https://www.everyexpert.com/bradmeiller. Booking is available at the per-session links above.